Effective Date: October 26, 2023

Welcome to Dansko Shop (www.footwearonlineshop.com). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or make a purchase from us.

Just as our footwear is engineered for reliability, support, and all-day comfort for professionals, our approach to your privacy is built on a foundation of trust, transparency, and robust security. We serve a global community of dedicated individuals—from healthcare professionals and culinary artists to tradespeople—and we value the trust you place in us.

1. Information We Collect

We collect information that you provide directly to us and data collected automatically through your interaction with our site.

A. Information You Provide:

  • Identity & Contact Data: Name, email address, shipping/billing address, phone number.
  • Financial & Transaction Data: Payment information (processed securely via our payment gateways; we do not store full card details), purchase history, order details.
  • Professional & Preference Data: Profession (e.g., nurse, chef), product interests (e.g., clogs, boots), communication preferences.
  • Communication Data: Contents of emails, chat messages, or support inquiries sent to us.

B. Information Collected Automatically:

  • Technical & Device Data: IP address, browser type, operating system, device information.
  • Usage Data: Pages viewed, time spent on site, navigation paths, referral sources.
  • Location Data: General geographic location (country/region) derived from your IP address to tailor currency and product availability.

2. How We Use Your Information

We use your data with the same precision and care that goes into crafting our professional footwear—to support your journey and enhance your experience.

  • To Fulfill Your Orders: Process payments, arrange shipping, provide invoices/order confirmations, and manage returns.
  • To Communicate With You: Send order updates, respond to inquiries, provide customer support, and send service-related messages.
  • To Improve Our Website & Products: Analyze site usage to optimize our menu (e.g., Clogs, Boots & Booties, By Profession), improve functionality, and develop new products tailored to our customers’ demanding days.
  • For Marketing (with your consent): Send promotional emails about new products (like our Nurse/Healthcare Shoes or Lightweight collections), special offers, or professional content. You can opt-out anytime.
  • For Security & Fraud Prevention: Monitor transactions as part of our commitment to a secure checkout, using encryption technology to protect all data.

3. Sharing and Disclosure of Information

We treat your data with confidentiality. We do not sell your personal information. We may share data only in the following circumstances:

  • Service Providers: Trusted third parties who assist in operating our website, processing payments (like PayPal and card processors), fulfilling orders, shipping, marketing, and analytics. They are contractually bound to protect your data.
  • Legal Compliance: If required by law, regulation, legal process, or governmental request.
  • Business Transfers: In connection with a merger, sale of company assets, or acquisition, where customer information may be transferred as a business asset.
  • With Your Consent: We will share information for specific purposes only with your explicit permission.

As a global brand, your data may be transferred to and processed in countries outside your own, including the United States, where our servers are located. We ensure appropriate safeguards are in place.

4. Data Storage and Security

Your security is paramount. We implement measures designed to protect your information, mirroring the dependable construction of our footwear.

  • Encryption: We use industry-standard SSL (Secure Sockets Layer) encryption technology to protect data transmission, especially during checkout.
  • Secure Storage: Personal data is stored on secure servers with limited access. We do not store your complete payment card details.
  • Access Controls: Strict internal policies limit access to your personal data to authorized personnel only.
  • Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

5. Your Rights and Choices

Depending on your location (such as under GDPR for EEA residents or CCPA for California residents), you may have rights regarding your personal data, including:

  • Access & Portability: Request a copy of the personal data we hold about you.
  • Correction: Update or correct inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to certain legal exceptions.
  • Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in any email.
  • Restrict Processing & Object: Object to or restrict certain types of processing.
  • Cookie Preferences: Manage your cookie settings through your browser controls (see Section 6).

To exercise these rights, please contact us using the details in Section 8. We will respond to legitimate requests in accordance with applicable laws.

6. Cookies and Tracking Technologies

Like most e-commerce sites, we use Cookies and similar tracking technologies to enhance your browsing experience.

  • What are Cookies? Small data files stored on your device that help us remember your preferences, understand how you use our site (e.g., navigating from By Profession to Clogs), and improve site performance.
  • How We Use Them:
    • Essential Cookies: Necessary for site functionality, secure login, and shopping cart operations.
    • Analytics Cookies: Help us analyze traffic and site usage patterns (e.g., which professions visit most often).
    • Marketing Cookies: Used to deliver relevant ads about our professional footwear on other websites.
  • Your Control: You can control or disable cookies through your browser settings. Please note that disabling some cookies may affect the functionality of our website, such as the ability to complete a purchase.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., payment gateways like PayPal). This Privacy Policy applies only to Dansko Shop. We are not responsible for the privacy practices of other sites. We encourage you to read their privacy policies.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, our dedicated customer care team is ready to support you.

Dansko Shop
Email: [email protected]
Postal Address: 1848 Burnside Court, Phoenix, US 85003
Operating Hours: Monday – Friday, 9 AM – 5 PM (MST)

9. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. The updated version will be posted on this page with a revised “Effective Date.” We encourage you to review this page occasionally.

Thank you for trusting Dansko Shop. We are honored to support your journey, from seamless checkout to durable, comfortable footwear.